How to Order？
We are committed to providing a smooth, transparent and trustworthy shopping experience for every customer. Below is a step-by-step guide to help you understand exactly how to place an order and how the entire process flows.
1.Choose Your Watch
Browse our collection and select your favorite model.
You can either:
Contact us via WhatsApp or Email to confirm availability.
WhatsApp: +44 7419 360438
Email: team.luxtickmaster@gmail.com
2.Confirm Details
We’ll reach out to confirm:
Model and specs
Stock availability
Shipping locatio
Payment preference
Everything is confirmed personally by our team.
3.Payment Options
We offer two flexible payment options:
Pay in full to expedite preparation and shipping
Or place a small deposit to reserve your watch
You will receive secure payment instructions via WhatsApp or Email. We’re available to assist you throughout the process.
4.Watch Preparation & QC
After payment (or deposit) is received, we begin preparing your order.
Standard models: Ready in 1–3 business days
Special or rare editions: May take 3–5 business day
Once ready, we will send a full Quality Control package, including:
Photos of your actual watch (not stock images)
Timegrapher results showing the movement accuracy
Optional detailed video (on request)
We only proceed to shipping once you’ve approved everything.
Tracked Shipping & Delivery
After your confirmation, your watch is shipped via secure express courier with tracking.
Estimated delivery times
USA & Europe: 4–6 business days
Other regions: Contact us for specifics
You’ll receive a tracking number, and we’ll keep you updated until delivery is complete.
Please Note:
No Online Payment on Website
For security and personal service, we do not support online payment. However, you may still complete checkout to enter your shipping info — we will then contact you to arrange payment and confirm the order.
Real Watches, Real Photos
We never ship without confirmation. You will always see the exact watch and QC results before we ship — no surprises.
Personal Support, Always
Every order is handled by a real person. We’re here to assist you from the first message to the final delivery — and beyond.